Artisan Baking Excellence

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Privacy Policy

Last updated: January 2026

At BakeCraft Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal information you provide (name, email, phone number, address)
• Order details and preferences
• Website usage data and cookies
• Communication records

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate about your orders and our services
• Improve our website and services
• Send promotional materials (with your consent)

Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Last updated: January 2026

Welcome to BakeCraft Pro. These Terms of Service govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these terms.

Services

BakeCraft Pro provides custom baking services including cakes, breads, pastries, and catering. All orders are subject to availability and our production schedule.

Orders and Payment

Orders must be placed in advance with appropriate notice time depending on the complexity of the request. Payment terms will be specified at the time of order confirmation.

Cancellation Policy

Cancellations must be made at least 48 hours in advance for standard items and 72 hours for custom cakes. Cancellation fees may apply.

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of delivery.

Limitation of Liability

BakeCraft Pro shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

Contact Information

For questions about these Terms of Service, contact us at [email protected].

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Disclaimer

Last updated: January 2026

The information contained on the BakeCraft Pro website is for general information purposes only. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or availability of the information.

Allergen Information

Our kitchen processes products containing wheat, eggs, dairy, nuts, and other allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from allergens. Please inform us of any allergies when placing your order.

Dietary Restrictions

We offer various options for dietary restrictions including gluten-free, vegan, and sugar-free alternatives. However, customers with severe allergies or dietary restrictions should consult with us directly before placing orders.

Product Appearance

While we strive to match design specifications exactly, handcrafted products may vary slightly from images or descriptions. Natural variations in ingredients and handcrafting techniques contribute to the unique character of our products.

Weather and Delivery

Extreme weather conditions may affect product appearance and delivery schedules. We will work with customers to ensure the best possible outcome under all circumstances.

Professional Advice

Any advice or recommendations provided by BakeCraft Pro staff are based on general baking knowledge and should not replace professional dietary or medical advice.